Frequently Asked Questions

We provide comprehensive healthcare services including surgical procedures, physical therapy, rehabilitation services, pre-operative care, and post-operative care. Our integrated approach ensures you receive coordinated care throughout your entire recovery journey.

We have two convenient locations:

Recovery Center: 5741 Bee Ridge Rd Ste 420, Sarasota, FL 34233

HQ Office: 6725 W Sunset Blvd Ste 230, Los Angeles, CA 90028

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 6:00 PM

Emergency consultations may be available outside regular hours. Please call us for urgent matters.

Phone: 888.351.6748

Email: [email protected]

You can also visit our Contact page to send us a message directly.

You can schedule an appointment by calling us at 888.351.6748 or by filling out the contact form on our website. Our scheduling team will help you find a convenient time that works for you.

It depends on your insurance plan. Some plans require a referral from your primary care physician, while others do not. We recommend checking with your insurance provider or calling our office to verify your specific requirements.

We require at least 24 hours' notice for appointment cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee. We understand that emergencies happen, so please call us as soon as possible if you need to cancel or reschedule.

Please bring the following to your first appointment:

• • Valid photo ID
• • Current insurance card
• • List of current medications
• • Medical records or imaging results (if available)
• • List of questions or concerns
• • Payment for any copays or deductibles

We accept most major insurance plans including Blue Cross Blue Shield, United Healthcare, Aetna, Cigna, Medicare, Medicaid, Humana, Kaiser Permanente, and Workers' Compensation. Visit our Insurance Information page for a complete list.

Yes, we offer flexible payment plans for patients who need financial assistance. Contact our billing department to discuss payment options that work for your budget.

We welcome self-pay patients and offer competitive self-pay rates. Contact our billing department for a cost estimate before your procedure. We also accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

Insurance processing times vary by provider, but typically take 30-60 days. You will receive a statement once your insurance has processed the claim showing any remaining balance you owe.

Recovery time varies depending on the type of surgery and your individual health. Your surgeon will provide you with specific recovery guidelines and timeline during your consultation. We also offer comprehensive post-operative care and physical therapy to support your recovery.

Many surgical procedures benefit from physical therapy to restore strength, mobility, and function. Your surgeon will recommend whether physical therapy is appropriate for your recovery. We have experienced physical therapists on our team who can work with you throughout your recovery.

Yes, all of our surgeons are board-certified in their specialties with extensive experience in surgical procedures. You can learn more about our team on our Meet the Team page.

Absolutely. We encourage patients to seek second opinions if they have questions or concerns about a recommended procedure. We will provide you with your medical records and imaging to share with another provider.